RMA - Slit-Based Profilers
ISO 9001 and other quality standards frequently require annual calibrations to verify performance. If you are making "accept or reject" decisions based on measurements from your Photon profiler, calibration is very important. Photon recommends an annual calibration with a preventive maintenance review on all its beam profilers, most especially the scanning-slit profilers (NanoScan and BeamScan) and the goniometric radiometers (LD 8900, LD 8900R). Calibration involves performing a detailed evaluation of all functions of your system's components, including cables. It also includes verification of beam measurements over the course of extended runs.
It generally takes about 2-3 weeks to complete a thorough preventive maintenance (P.M.) and calibration.
Calibration fees vary, depending on the system and customer location if not in the U.S.
Once Ophir-Spiricon issues you an RMA number, we will send you packaging instructions to safely return your system. Please send the entire system (scan head and controller/electronics card). Sending only the scanhead will cause delays because a proper calibration involves the entire system.
Send Ophir-Spiricon a hard copy of the purchase order (P.O.) by email or fax.
Ophir-Spiricon offers calibration service in the United States at Ophir-Spiricon headquarters in North Logan, Utah, in Europe and in Japan. Contact information is below.
Ship the system prepaid to one of the following address:
3050 North 300 West
North Logan, UT 84341
Ophir Spiricon Europe GmbH
Tel: 00800 OPHIROPT
Fax: +49-6151 708 599
Ophir Japan Ltd.
Ophir Distribution and Calibration Center
Tel: +81-48-646 4150
Fax: +81-48-646 4155
For Camera-Based RMA Click Here